Privacy policy

Last Updated: 12.06.2024

Dahlia is as a verified community platform that takes the privacy and security of its users very seriously. This Privacy Policy is intended to inform you about the types of information that Dahlia may collect from you when you use the app, how the information is collected, how it is used, and the steps taken to protect it

Information Collected
When you sign up for Dahlia, we collect basic information such as your name, email address, and date of birth. We also collect information about your interests, hobbies, and preferences. This information is used to create your profile and to match you with other users who share similar interests.
We may also collect information about your device, such as your IP address and browser type, to help diagnose problems with our servers and to administer the app.

KYC Verification

For the purpose of KYC (Know Your Customer) verification, we collect the following types of information:

  • Proof of Identity: Aadhaar Card, Passport, Voter ID Card, Driving License, PAN Card

  • Proof of Address: Aadhaar Card, Passport, Utility Bills, Bank Statements, Rent Agreement

  • Photograph: Recent passport-sized photograph or selfie

This information is collected to verify the identity and address of our users, comply with legal and regulatory requirements, and enhance the security of our platform.

Use of Information

We use the information we collect from you to provide and improve the app, to personalize your experience, and to communicate with you. We may also use the information to conduct research and analysis to improve the app and to develop new features. KYC information is used specifically for verifying user identities and ensuring compliance with regulations.

Disclosure of Information

We may disclose your information to third parties who provide services to us, such as hosting providers, analytics providers, and payment processors. We may also disclose your information if required by law or if we believe in good faith that such disclosure is necessary to (i) comply with legal process, (ii) protect our rights or property, (iii) prevent a crime or protect national security, or (iv) protect the personal safety of users or the public. KYC data may be shared with regulatory authorities or third-party service providers involved in the verification process under strict confidentiality agreements.

Security Practices

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption to protect your data both during transmission and while it is at rest on our servers.

Data Retention

KYC information is retained for as long as necessary to fulfill the purposes outlined or as required by law.

User Rights

You have the right to access and review your KYC data, request correction of inaccurate data, and request deletion of your data, subject to legal and regulatory requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this policy, we will notify you by email or by posting a notice on the app.

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